Given the complexity of our experiences due to cultural, religious, familial, as well as other dynamic factors, we will inevitably encounter conflict in the workplace. Organizations who accept this reality and proactively develop conflict resolution skills within their membership not only change their work environments but contribute to positive change in the community.
- Train Fire department members to learn and develop conflict resolution skills.
- Connect Firefighters with Psychologists Specifically Trained on effective communication and deescalation techniques.
- Advance Research Regarding effective human relationships in the fire service.